Software and System Implementation
Many of our customers purchase packaged solutions or commercial off-the-shelf (COTS) software products to meet their business and technical requirements as an alternative to building custom solutions from the ground up. For some customers, a packaged product can meet their organization's needs much faster and require less money up-front than a custom-built solution. Over the years, PruTech has worked with hundreds of different software products as part of the end technology solution provided to our customers. PruTech assists customers who have already selected a product and are looking for help with the strategy and implementation of their new software.
PruTech also assist customers searching for a product for their organization, but need assistance with the vetting and selection process. As an organization, we are impartial to a specific software company or product and aim to define our client's requirements first and then help their organization select the best products. On this page, we have listed some of the most popular software products for various systems that our customers need on a regular basis. If you have an interest in learning more about any of the products presented, please contact us and we will be happy to discuss the various products in more detail, walk through the product's key features and provide demos of the products full capabilities.
Improve Collaboration and Task Management
A Case Management System improves the performance of an organization by putting key information front-and-center for employees. Case Management allows multiple users to react, manage and solve critical problems, proposals, claims, requests or other complex activities. With an efficient Case Management System, an organization can manage key business issues throughout its lifecycle and more accurately ensure complete resolution of any task.
PruTech has implemented many Case Management Systems for various organizations. PruTech has defined the strategies, workflows, and implementation plans to improve collaboration and information management for any organization.
Popular Case Management Software
Content Management System (CMS)
Manage Your Content More Effectively
Finding the right Content Management System (CMS) can be tedious for any organization. The various CMS products available in the marketplace makes selecting the best product to meet business objectives and budgets a challenging process.
PruTech works with different CMS products and helps select the best products to meet customer’s needs, technical requirements, security protocols, and administrative objectives. PruTech helps customers define requirements, create an effective content governance strategy, produce intuitive user interface design and implement selected CMS solution.
Popular CMS Software
Customer Relationship Management (CRM)
Create Better Customer Relationships
Regardless of the industry, knowing more about your customers and how they interact with your organization is a very helpful tool. Many organizations are eager to invest in CRM technology as part of a determined effort to better understand, manage and grow their customer base. However, without creating a proper direction and strategy, implementing a CRM solution might not bring optimal results and strong user adoption within an organization.
Creating a clear roadmap and outlining what will be tracked and how the customer data will be managed will make the solution more effective and improve communication processes with your customers. PruTech can help your organization select the right product, create a strong CRM strategy, design an effective integration plan, build a strong implementation process, establish a comprehensive change management approach, and train staff on how to best use and manage the new CRM solution.
Popular CRM Software
Enterprise Resource Planning (ERP)
Streamline Processes to Foster Growth
Large or small businesses are aware that implementing an ERP solution is a critical process to streamline business operations and eliminate redundant processes. A well implemented ERP solution helps organizations save money, improve company forecasting and increase collaboration between departments.
An ERP deployment is a major undertaking, but PruTech can reduce the complexity and make the entire process less painful. With proper planning and execution, PruTech works with its customers to implement ERP systems to quickly improve efficiency across the organization and ensure minimal disruption in current business.
Popular ERP Software
IT Service Management
Provide Better IT Service Management
PruTech can work with many different IT service management (ITSM) products to deliver reliable IT services to their customers or internal employees. ITSM software help our customers provide a platform to better manage and facilitate incidents, issues and service requests. Many of these products provide simple workflow processes that can be configured to meet specific organizational requirements and technical support needs. These systems can be integrated with self-service portals to show status of tickets and allow users to see progress of their specific service requests.
Popular IT Service Management Software
Financial Services -OFSAA
OFSAA and PruTech Solutions
In today's turbulent markets, financial institutions require a better understanding of their risk-return. Oracle Financial Services Analytical Applications (OFSAA) enable financial institutions to measure and meet risk adjusted performance objectives, cultivate a risk management culture through transparency, lower the costs of compliance and regulation, and improve insight into customer behavior. PruTech helps implement OFSAA’s family of products to perform the processing, categorizing, selection and manipulation of data and information needed to analyze, understand and report on specific performance, risk, compliance and customer insight issues. PruTech has experience in implementing individual solution modules, such as Funds Transfer Pricing (FTP) and Asset Liability Management (ALM), to accomplish these tasks.
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