Customer Relationship Management
Enhance Sales & Customer Relationships
Our tailored Customer Relationship Management implementation service helps businesses take advantage of leading software platforms including SalesForce and Microsoft Dynamics. Our team starts by creating a clear roadmap for clients, outlining how customer data should be tracked and managed in order to improve the communication process between businesses and customers. To keep operations running smoothly day-in and day-out, we provide training for existing staff on best practices to optimize platform use. With PruTech’s services, businesses can overcome the challenges associated with implementing CRM and instead gain improved customer interactions, increased sales, and better relationships with customers.
IT Service Management
Improve Service Quality & Reduce Costs
IT Service Management (ITSM) solutions are critical for businesses as they streamline IT processes and make them more efficient. With our expertise and experience, we work closely with our clients to ensure a successful implementation of ITSM solutions that meet their unique requirements. We provide clients with a platform that can be integrated with self-service portals, allowing users to have a seamless experience while better managing and facilitating issues, incidents, and service requests. Our team of experts ensures that our clients get the most out of their ITSM solutions, helping them achieve their business objectives.
Digital Experience Platform
Unlock the Power of DXP
DXP solutions are popular among businesses for managing digital experiences across channels, improving engagement, and increasing revenue. However, implementation can be complex and challenging for companies to handle alone.
PruTech offers comprehensive DXP implementation services to companies looking to streamline their processes. With extensive experience in supporting web development platforms, including Adobe, Progress, Sitefinity, Sitecore, and WordPress, we can assist businesses in utilizing all the available platform features and provide post-deployment support if any issues arise. By partnering with PruTech, our clients can efficiently manage their website or application with minimal resources while achieving maximum return on investment.
Cloud Implementation & Management
Simplify the Cloud
Companies recognize the benefits of cloud migration, optimization, and maintenance, but face challenges in implementing them independently. While these practices offer enhanced efficiency, cost savings, scalability, and security, managing cloud infrastructure necessitates specialized expertise. PruTech provides cloud migration, optimization, and maintenance services for businesses, leveraging years of experience and an expert team to facilitate seamless cloud adoption, optimize performance, and reduce downtime.
